FREQUENTLY ASKED QUESTIONS

How does this catalog work? Is this an online store?
Our online catalog isn't really a store. It's a web-based interface for wholesale ordering. Store owners, retailers and buyers may apply for an online account to view additional product information (including wholesale pricing) and may place their wholesale orders directly through their web browser.

Do you sell to the public?
Not really. Our customers are the retail shops that carry our products. The general public may browse this online catalog and view basic product information, and we have a limited Online Retail Shop where we feature STRANGEco apparel and related goods, but retail isn't really our thing.

Which stores sell STRANGEco products to the public?
STRANGEco can be found in fine retail outlets all over the globe, from Seattle to Moscow and points further east. Visit our links page for an abridged list of Designer Toy Retailers.

I own a store and want to start carrying STRANGEco goods. How do I go about it?
Please visit our Wholesale Sign-Up page to apply for an account. In 2-3 business days, we'll contact you with the status of your application. Upon approval, your username and password will allow you to view the full-featured catalog and place orders for your store.

Must I always use this online catalog to place my wholesale orders?
Heavens no – you may always call, email or fax us with your order (see below for alternative contact info). With that said, we add new products to our catalog regularly and many of our products sell out very quickly. So the online catalog is definitely the best way to stay current.

What are your standard wholesale terms?
Please take a look at our Terms & Conditions, which can be found on the Wholesale Sign-Up page.

How do you ensure that my private information is kept confidential and secure?
Please see our Privacy/Security page for details.

I've noticed something broken in the catalog. I also have a suggestion on how to make it work a little better. Can I tell you about it?
Yes, please do! You can email any technical issues and/or suggestions to website@strangeco.com.

How can I get in touch with you regarding products, ordering or anything related to this catalog?
via Email: sales@strangeco.com
via Phone: +1.415.552.5705
via Fax: +1.415.552.5171

The custom eCommerce system used by this website was created by New Media Design.