FREQUENTLY ASKED QUESTIONS

How does this wholesale catalog work?
Our online catalog isn't really a store. It's a web-based interface for wholesale ordering. Store owners, retailers and buyers may apply for an online account to view additional product information (including wholesale pricing) and may place their wholesale orders directly through their web browser.

Do you sell to the public?
We sell some items, especially exclusive and hard-to-find products, in our Online Retail Shop. But this interface is for wholesale customers only. The general public may browse this online wholesale catalog and view basic product information, but this interface is for wholesale customers only.

Why can't I buy anything here?
If you're not a store buyer, you can't buy anything here. Take a look at our Online Retail Shop, where we do have products for sale to the general public.

I own a store and want to start carrying STRANGEco goods. How get set up as a STRANGEco dealer?
Please visit our Wholesale Sign-Up page to apply for an account. In 2-3 business days, we'll contact you with the status of your application. Upon approval, your username and password will allow you to view the full-featured catalog and place orders for your store.

I have a store located outside of the United States. How do I carry STRANGEco goods?
We work with distributors in many areas of the world, including Europe, Australia and Canada. Please contact us at sales@strangeco.com and we'll let you know the best option.

Must I always use this online catalog to place my wholesale orders?
Heavens no – you may always call, email or fax us with your order (see below for alternative contact info). With that said, we add new products to our catalog regularly and many of our products sell out very quickly. So the online catalog is definitely the best way to stay current.

What are your standard wholesale terms?
Please take a look at our Standard Terms & Conditions.

How do you ensure that my private information is kept confidential and secure?
Please see our Privacy/Security page for details.

I've noticed something broken in the catalog. I also have a suggestion on how to make it work a little better. Can I tell you about it?
Yes, please do! You can email any technical issues and/or suggestions to website@strangeco.com.

How can I get in touch with you regarding products, ordering or anything related to this catalog?
via Email: sales@strangeco.com
via Phone: +1.415.552.5705
via Fax: +1.415.552.5171

The custom eCommerce system used by this website was created by New Media Design.